IT & Customer Service.
Experience, multi-skills and advanced technologies to improve customer experience and promote intelligent use of digital assets.
An End-to-End offering that integrates IT Support, Remote Monitoring & Management, Customer Care and optimizes processes through RPA solutions. Our management as a service model allows us to reduce costs and limit errors, guaranteeing ROI and a better customer experience.
Our goal is to accompany our customers in the management of their infrastructure and CS activities, increasing their level of satisfaction, performance and offering the quality and attention of a Win-Win business.
What we do.
Technical support for activation, fault & migration mgmt | Administrative support for provisioning, billing & testing | Churn prevention | CB & upselling mgmt
Customer Care Mobile
Customer service information | Device Configurations | Administrative Support
Help Desk 1 e 2 | Technological Roll out | Service Desk e SPOC
NOC | SOC
Implementation | Architect Solution | Managing
Strengthen your vendor ecosystem with Alosys as a managed service provider for a specific part of your business.
Delegate your day-to-day operations and execution and focus on strategy, planning and design.
Outsources the entire Customer Services, including service planning and management.